![]() ![]() If you have any trouble, have a look to the previous questions. Yes, you only have to use the same email account as your previous smartphone. I have a new phone, is my Purchase is synchronised ? No you can't, InApp purchases can't be shared between two different apps. Contact Microsoft at to be refund.Ĭan I use Tubecast and Tubecast Pro with only one unlock? Just keep in mind that the purchases are handled by MICROSOFT servers, not by developers. If the tip doesn't help, you have to contact the Microsoft Support here. If it doesn't works, try to restart your phone and reinstall Tubecast. You have to use the "Buy" button on the Windows Phone Store (if you use the "Try" button it will fails), it says "you already bought it" then install it and Tubecast become unlocked again. ![]() If this tip doesn't help, you have to contact the Microsoft Support here : I already purchased Tubecast PRO Premium but when I reinstall it, it's not UNLOCKED anymore Synchronizations are handled by MICROSOFT servers. Try to restart your phone and/or reinstall Tubecast. Purchases & account synchronizations I already purchased Tubecast Premium but when I reinstall it, it's not UNLOCKED anymore You have to download the last version (4.5 on phone and 2.5 on desktop)īecause YouTube changed some things and we updated the app ).īe patient if you can't download it yet, Microsoft is validating it, it could take few days Why the "preload feature doesn't work anymore ? When the number of requests is reached to the max, YouTube just drops the access You are a lot of users using Tubecast and YouTube access is limited by YouTube, Why the "Error network" appears sometimes ? BUT the Store has an issueĪnd a lot of people can't grab this new version, Microsoft is "working on it" so you just have to waitįew days and it will be solved (crossed fingers!). "Forbidden access" error has been solved on version 5.1.1.0 and 5.2.0.0. ![]() We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.Tubecast ~ F.A.Q Tubecast - Windows - F.A.Q Read carefully the F.A.Q before contacting us, we don't answer if the answer is here Questions of the moment Why do I have the error "Forbidden Access" on some videos and why can't I download the version 5.2.0.0? We keep good quality and competitive price to ensure our customers benefit Ģ. Q7: How do you make our business long-term and good relationship?Ī:1. Q6:Do you test all your goods before delivery?Ī:Yes, we have 100% test before delivery. The specific delivery time depends on the items and the quantity of your order,usually15-20 daysĪ:T/T 30% as deposit, and 70% before delivery. We can build the molds.Ī:For regular products, we keep them in stock. Q3: Can you produce according to the samples?Ī:Yes, we can produce by your samples or technical drawings. Q1: Are you a factory or trading company?Ī:We are a factory and have more years manufacture and sales experience.Ī:We can supply the sample if we have, but the customers have to pay the sample cost and the courier cost.If sample quantity is more than our regular one, we will extra collect sample cost. Customer Visit PACKAGING LOGISTICS Multiple logistics companies, multiple transportation routes by sea, air, and express ![]()
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