![]() ![]() Mozy Home only offers live chat and email support. Overall, Carbonite has the edge because it offers phone, live chat, and email support. There have been comments from users of both providers that support can be slow at responding to customer queries and that the information they are given isn't complete and thorough. In this category, users of both services say their is need for improvement. It is also important to note that with both Carbonite and Mozy Home, restoring a large set of data and files can take a while so if you have 30GB of data to restore, don't expect to have it back on your computer within a few hours. With Mozy Home, you can restore your files using one of three methods: desktop interface restore, web restore, and DVD restore. ![]() Both services keep your files encrypted while being stored on their servers.Ĭarbonite uses a standard process for restoring files which is activated simply by using the restore function in the software's desktop interface. As for security, both of these online backup service providers use advanced technology to ensure that your files are encrypted on your computer before they are uploaded to their secured servers. Mozy Home has more advanced settings within its interface which may satisfy computer geeks but it seems to be overwhelming for some home users.Ĭarbonite and Mozy Home both allow automatic or scheduled backups so that you can just install the software, run the initial backup and select your backup settings (automatic or scheduled), and then just literally forget about it. While the match up in this area seems to be even, Carbonite takes the slight edge over Mozy Home according to users because of its simple interface. If you have 30GB of data that needs to be backed up initially it will take roughly the same amount of time using either one of these providers because of the constraints of upload speeds of most Internet connections. The time it takes for the initial backup is totally dependent on amount of the data that needs to be backed up and the speed of your Internet connection. It's important to point out that this isn't the fault of either service provider. There is one common complaint, however, for both providers and that is the time it takes for the initial backup. Their month-to-month plan costs $4.95/month while their one year subscriptions are $54.45.īoth providers promise their services are easy to use and that the backup process when using their services is literally "set and forget." According to most users of both services, Carbonite and Mozy Home deliver on those promises. Mozy Home offers a month-to-month plan and one and two year subscriptions. Carbonite offers one, two, and three year subscriptions. It doesn't matter if you have a few files to backup or several thousand, you won't have anything to worry about with either provider. Both Carbonite and Mozy Home offer unlimited backup. The amount of data you can backup online and the cost of doing so are probably the two areas of concern that come to mind immediately for home users contemplating which backup provider to choose. The real question is, which one is best? Let's take a look at some of the most important areas to evaluate when it comes to online backup and see how these two providers compare. ![]() They dominate this market because they both are easy to use and very inexpensive. These are the two most popular and widely used online backup services for home users right now. So why only compare Carbonite vs Mozy Home? The answer is easy. In this day in age where data loss, virus attacks, computer crashes, and theft are too common, it's imperative computer files are backed up regularly and that's where these two providers come into play. Carbonite vs Mozy Home is the ultimate match-up between two of the leading online backup services available today. ![]()
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